Copyright Policy

A notice should identify the copyrighted work and the material alleged to infringe it, including direct links, artist and release names, and available ISRC or UPC identifiers. If multiple works at one online location are involved, provide a representative list. Include your name, mailing address, telephone number, email, and physical or electronic signature, and identify the owner and your authority to act for that owner.

For a notice under 17 U.S.C. section 512, also include a statement that you have a good-faith belief that the disputed use is not authorized by the owner, its agent, or law; a statement that the information is accurate; and a statement under penalty of perjury that you are authorized to act for the owner of the exclusive right allegedly infringed. The notice must reach the relevant service provider's designated agent to invoke that statutory process. The U.S. Copyright Office maintains the designated-agent directory at https://www.copyright.gov/dmca-directory/.

Consider whether the use is licensed or otherwise permitted by law before making a claim. Knowingly and materially misrepresenting infringement or a mistaken removal can create liability under section 512(f). You do not have to hold a copyright registration merely to send a notice. We may ask for additional information reasonably needed to identify the material or assess the claim, without making unnecessary evidence a condition of processing an otherwise valid notice.

Where the statutory notice process applies, we act expeditiously on a qualifying notice and take reasonable steps to notify the affected account holder. We may remove or disable material within our control and forward a complaint or takedown request to the Platform that hosts a listing. Platform actions and restoration procedures are separately controlled by that Platform. We may share a notice, counter-notice, and relevant contact details with the other party, the affected Platform, and advisers as needed for the process; the Privacy Policy applies to our handling of that information.

We maintain a policy of terminating accounts of repeat infringers in appropriate circumstances. We may also act on a serious infringement or another breach without waiting for repeated notices. Where relevant to section 512, we accommodate and do not interfere with standard technical measures that meet the statute's requirements. A removed release, pending claim, or account closure is subject to the royalty accounting, reserve, and withholding provisions in the Terms of Service.

If you believe material was removed because of a mistake or misidentification, you may send a written counter-notice to the designated agent handling the statutory claim. Include your physical or electronic signature; identify the removed material and where it appeared before removal; state under penalty of perjury that you have a good-faith belief the removal or disabling resulted from a mistake or misidentification; and provide your name, address, and telephone number. Including an email helps us contact you.

The counter-notice must also state that you consent to the jurisdiction of the U.S. federal district court for the district containing your address or, if your address is outside the United States, any U.S. judicial district in which the service provider may be found, and that you will accept service of process from the person who sent the original notice or that person's agent. A general statement that you own a release is not a substitute for these requirements. Consider obtaining legal advice before consenting to jurisdiction or making a sworn statement.

When section 512(g) applies to material within our control, we forward a qualifying counter-notice to the original complainant and inform that person of the statutory restoration process. That process ordinarily restores the material no earlier than 10 and no later than 14 business days after receipt of the counter-notice, unless the designated agent first receives notice that the complainant has filed an action seeking a court order restraining the alleged infringement. A distinct contractual restriction, other legal order, or a Platform's independent hosting decision may affect continued availability; Crowntune retains its independent contractual rights, subject to applicable law.

An ownership or contract dispute between collaborators may require an agreement or court decision. Crowntune does not adjudicate those disputes or transfer a catalog simply because one party demands it. We may request contracts or other proof and restrict affected releases while a credible dispute is unresolved. Trademark, impersonation, privacy, and other legal concerns can be sent to legal@crowntune.com with identifying links and an explanation. A DMCA counter-notice is not the procedure for every type of removal.

Email support@crowntune.com from your account address with the artist, title, release identifiers, and affected Platforms. We may verify your authority before submitting a takedown. Requests are subject to verification, applicable agreements, technical processing, and Platform procedures. No fixed completion time is guaranteed; Platforms control removal from their services, searches, caches, and playlists. Valid prior purchases and uses can continue, and reporting and payments may arrive later. The Terms of Service govern termination, final balances, and any signed label deal that sets a different removal process.